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I’m a strategist and designer with 20 years experience working on digital challenges across a variety of contexts and problem spaces. I’ve spent the last three and a half years working within the federal government at 18F and am now exploring my next steps. I’d love to chat if what I do sounds like something you need.

Work

18F

2016–Soon

Wrapping up a restorative phase of work.

Looking back on almost four years and Initial thoughts on joining.


The Washington Post

2014–2015

Helped establish The Washington Post’s NYC product design shop, WPNYC; focused mostly on internal publishing tools to empower journalists.

Some closing thoughts and why I joined in the first place.


HealthCare.gov

2010, 2012–2013

I’ve had a long, sometimes painful relationship with everyone’s favorite target. I designed the first version in 2010 and helped shape the overall UX design of the infamous 2013 version — which successfully enrolled many millions of people in health coverage.

What I did, how I got to do it, and why I’m proud to have been a part of it.


ReliefWeb / UN OCHA

2012

Defined the product roadmap with medium- and long-term strategic planning for the UN Office for the Coordination of Humanitarian Affairs' primary humanitarian portal.

What we did.

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Work

Writing

18F

A restorative phase comes to an end

Team Colors

Good sports lessons from a bad athlete

Making Things In Government and Out

Thinking about the unique context of government

Conversations About Data

Offering a concept as feedback on the recently launched next.data.gov

Five Reasons to Be a Presidential Innovation Fellow

My article on techPresident

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Writing

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